Frequently Asked Questions

How much is delivery?

Standard Delivery – £5.20
Usually packaged and ready to be collected within 24 hours. All deliveries are made with TNT and will take 3 -5 days for delivery.

Next Day Delivery – £5.95
Usually packaged and ready to be collected within 24 hours. All deliveries are made with TNT and will take usually take 1 business day for delivery.

How long will delivery take?

Depending on which shipping method you chose, usually within 1-5 days.

Do you offer discounts for larger orders?

Although we don’t offer discounts for larger orders on the website, if you have a substantial order in mind. Please contact us and we’ll be happy to see what we can do for you.

Can I collect?

Yes, we are available to collect from, please contact us first to arrange collection as we are not generally open to the public. .

How do I contact you?

You may contact us in a number of ways, primarily we suggest contacting us using our chat bot (bottom right icon), or alternatively emailing or phoning us.
Please visit our contact us page for further information.

How do I return an item?

We are confident that you will be happy with your purchase so we offer a 14 Day Money Back Guarantee; this means that if for any reason you decide you dont wish to keep the purchase you can return it to us within 14days.

It will be your responsibility to cover delivery charges and also will deduct delivery cost if we have already paid for any non-faulty items. Once goods arrive back to us they will be inspected and as long as they are in a as new condition we will issue a refund within 72 hours.

For any manufacturer faults or damaged through delivery,wrong times you need to contact us straightaway. We will help you to get through all the problems and advise solutions accordingly.

In all cases, please contact us with your name, order number. and a brief description of your reasons and product problems. All returned products must be in good condition and original package and accessories. Buyer will be responsible for the returning fees.